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| What kind of support does Virtual Sheet Music offer? |
Virtual Sheet Music provides complete customer support, regardless of whether one has purchased sheet music or not. Members in particular can benefit from our fast priority support.
| How can I request support? |
On every page of the Virtual Sheet Music web site there is a link pointing to support instructions; we can also be contacted using the "Contact Us" page.
| How can I retrieve an item I have just purchased? |
Nothing is more simple! To retrieve a recently purchased PDF music file from our server, just start from this page and enter your purchase order/receipt number. You'll be able to retrieve your items instantly and download them on your computer again. If you encounter difficulty, don't hesitate to contact us.
| Is there any warranty on downloaded music? |
Virtual Sheet Music guarantees that its PDF-format music files are free of errors and viruses. Should the customer encounter problems of any other nature, Virtual Sheet Music cannot be held accountable.
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