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Questions or Comments:

Beth Miller * VSM MEMBER * on October 17, 2018 @3:47 pm PST
Yes it is...keg of G would be perfect! Thank you so much. Beth. šŸ˜
reply
Fabrizio Ferrari - moderator and CEO, on October 17, 2018 @7:48 pm PST
Great! We'll do our best to make it as soon as possible )
beth miller * VSM MEMBER * on October 15, 2018 @10:40 pm PST
Need piano/organ Med level duet of Jesu Bambino. Need practice time so please provide ASAP! Thanks ever so much!!!
Sincerely,
Beth Miller. Va. Beach, VA. 23451
Home number: 757-481-3705
cell : 757-373-5299
PS: Iā€™m most Appreciative!!! šŸ˜Š
reply
siamednet * VSM MEMBER * on October 16, 2018 @6:22 am PST
Dear Beth, we'll do our best to make it for you, but we want to be sure we understood exactly the song you are looking for. Please, is the music you are requesting this one:

http://ks4.imslp.info/files/imglnks/usimg/b/bc/IMSLP263150-PMLP21054-Gesu_Bambino_-_Piano_Reduction.pdf

Please, let me know.

Thank you!
Dr. Benita La Gattuta * VSM MEMBER * on August 8, 2018 @5:29 am PST
Do you have the Brandenburg Concerto #3 in G major with the cello as a solo with accompaniment?
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Fabrizio Ferrari - moderator and CEO, on August 8, 2018 @9:20 am PST
Thank you for your question. At the moment we don't have such a transcription available, but we can consider to make it in the future.

Are you looking for a transcription of the complete concerto or just a specific movement or section?
Lou * VSM MEMBER * on July 8, 2018 @4:11 pm PST
Every time I search for the Battle Hymn of the Republic, the song America The a beautiful comes up. Search engine broken?
reply
Fabrizio Ferrari - moderator and CEO, on July 8, 2018 @5:50 pm PST
Hi Lou and thank you for your inquiry.

That's weird, if I enter "Battle Hymn of the Republic" as a keyword in our top search field, I actually and correctly get our Patriotic Collections listed, that include that tune:

https://www.virtualsheetmusic.com/se/Battle+Hymn+of+the+Republic

Could you please tell me where exactly you enter your keywords? Make sure to enter them in the search field at the top of every page which will perform a "global" search.

Please, let me know.
Lou * VSM MEMBER * on July 9, 2018 @11:02 am PST
Thanks for the reply. I was entering the search term in the box at the top. Looks like I can see it now. Many thanks, Lou
Fabrizio Ferrari - moderator and CEO, on July 9, 2018 @12:30 pm PST
Great to know that Lou! Please, feel always free to contact me with any questions or ideas you may have, I will always be glad to hear from you. Enjoy your music!
Sóstenes de Andrade on May 10, 2018 @9:20 am PST
Hi,

I'm having a problem about one score that I bought and never was send it to me. It have been two days that I bought, I send it email and no answer. This is a shame.
reply
Fabrizio Ferrari - moderator and CEO, on May 10, 2018 @2:49 pm PST
I am very sorry about that Sostenes, I am looking right now to our support system and actually I found your inquiries and it looks like for some reason they didn't come through correctly.

I have just give order to our customer support Julie to get back to you about this issue as soon as possible.

In the meantime, please, tell me more about the problem here, what piece are you trying to download exactly? I'll be happy to help you step by step.

Thank you for your patience on this issue.
Sóstenes de Andrade on May 10, 2018 @3:15 pm PST
I bought this piece https://www.virtualsheetmusic.com/score/HL-276896.html yesterday on credit card. Since this I'm waiting the site send the pdf file for my e-mail.
Fabrizio Ferrari - moderator and CEO, on May 10, 2018 @3:26 pm PST
Thank you for your reply Sostenes.

I have checked our database but I couldn't find that purchase with your email address. Did you use a different email? Do you have your purchase receipt number?

I look forward to hearing from you. Thanks.
Sóstenes de Andrade on May 10, 2018 @3:33 pm PST
No. I used my personal e-mail. I don't have purchase receipt because the site won't let me take a printscreen from my smartphone, But I have the credit card bill print. I can send it to you with the price. By the way I've sent it in one of those e-mails that I send to support.
Fabrizio Ferrari - moderator and CEO, on May 10, 2018 @3:45 pm PST
Sostenes, from what I see, you have just purchased a Membership, not that piece of music. I see you tried to purchase it before, but your transaction was declined for some reason.

I could find your emails, and saw the bank statement you sent us, which shows your Membership purchase for $37.75.

As a Member now, you can by that piece of music with a 20% discount now:

https://www.virtualsheetmusic.com/score/HL-276896.html


Please, let me know if this makes sense to you or you purchased a Membership by mistake. I'll be happy to assist you any further.

All the best,
Sóstenes de Andrade on May 10, 2018 @3:56 pm PST
For real!?!

I thought that becoming a Membership was for free and I'll get a discount(at least it was what appears to be, when I was buying I readed the message that I'll get discount if I become a Member...) on buying the piece. I'm not intersted on becoming a Member, I Just want the piece. This wasn't clear to me. Now I have to buy the Piece? What if Take what I pay for be a member and convert it to buy the piece and I don't be a member? Is that Possible? I pay the diference on price.
Fabrizio Ferrari - moderator and CEO, on May 10, 2018 @4:01 pm PST
I am sorry for the confusion Sostenes, the Membership is not free, but it allows you to access for free our own VSM editions, and to access other editions by Hal Leonard (like the one you are interested in) or other publishers with special discounts. I am sorry if that wasn't clear.

We can do whatever you like, but the easiest way would be to cancel your Membership, refund your paid fee of $37.75 and then let you buy the piece only for $44.99.

Do you want me to proceed that way? I'll give you all the details then. Please, let me know.

Thank you.
Sóstenes de Andrade on May 10, 2018 @4:25 pm PST
I want the refund please. And I buy the piece for $44,99 no problem.

Waiting for instructions.

Thanks a lot.
Fabrizio Ferrari - moderator and CEO, on May 10, 2018 @5:18 pm PST
Thank you Sostenes for your reply.

I have proceeded to refund and close your Membership.

You are very welcome to buy your music by clicking the link below:

https://www.virtualsheetmusic.com/cgi-bin/cart/add.php?id=HL-276896

Then proceed to the checkout.

Please, let me know if you have any further questions or need any further help.

Thank you again for your patience and understanding!

All the best,
Sóstenes de Andrade on May 11, 2018 @7:22 am PST
Thanks Fabrizio for all the support.

As soon the credit card company confirm the refund, I'll buy the piece.

Thanks again!
Fabrizio Ferrari - moderator and CEO, on May 11, 2018 @10:55 am PST
You are most than welcome! Please, feel always free to contact me with any questions or ideas you may have, I will be glad to hear from you.

Have a great weekend
kosuke sekine * VSM MEMBER * on April 26, 2018 @7:28 pm PST
Please let me know how to find the famous music 'One for My Baby'.
reply
Fabrizio Ferrari - moderator and CEO, on April 27, 2018 @11:29 am PST
Hi Kosuke and thank you for your posting.

Yes, of course, I was notified of your inquiry yesterday from our customer support manager, but unfortunately we don't have that title available right now, but we are performing some research to see if we can make it available for you. I'll get back to you as soon as possible.
Fabrizio Ferrari - moderator and CEO, on May 7, 2018 @5:52 am PST
Dear Kosuke, we have just published the music you were looking for:

https://www.virtualsheetmusic.com/exs/HL-27573.html


Please, let me know if you have any further questions or request.

Enjoy!
Petr Nehyba * VSM MEMBER * on March 24, 2018 @12:55 pm PST
Leos Janacek Sonata for violin and piano. Any chance you can get me a piano track please? Can`t find it anywhere here. Thanks P
reply
Fabrizio Ferrari - moderator and CEO, on March 24, 2018 @10:04 pm PST
Thank you Petr for your request.

You are right, we don't have that title available yet, but we'll consider to get it published in the near future.

I'll let you know as soon as it'll get available.

Please, let me know if you have any questions or any further feedback.

Thank you again.
Petr Nehyba * VSM MEMBER * on March 25, 2018 @1:08 am PST
Thank you very much for your prompt response. I think what you do is great. I'm missing couple of other titles for my repertoire. For instance Jeno Hubay Bolero op51. It would be great to find it here in some time. Many thanks indeed!!
Fabrizio Ferrari - moderator and CEO, on March 26, 2018 @2:18 pm PST
Thank you Petr!

Of course, we'll consider to get that piece published as well.

Thanks again!
Rosette on March 14, 2018 @5:40 pm PST
How do we get the copy of a song we purchased? would ot be emailed to us or shipped?
reply
Fabrizio Ferrari - moderator and CEO, on March 15, 2018 @7:56 am PST
Hi Rosette. You should have downloaded your sheet music right after your purchase, we sell digital sheet music for instant download only.

You can retrieve your sheet music order and download your music again by following the link below:

https://www.virtualsheetmusic.com/downloads/retrieval.html

Then enter your receipt number (you can find it inside your electronic receipt we sent to you by email).

Please, let me know if you have any further questions or need any further help.
Beverly Swope on March 1, 2018 @7:45 pm PST
Please help me find "I'll Be Like Him" in sheet music or in a song book
reply
Fabrizio Ferrari - moderator and CEO, on March 2, 2018 @9:16 am PST
Hi Beverly and thank you for your inquiry. Of course, I'll be glad to help you with that. Could you please tell me the name of the artist or song-writer of tat song?

I look forward to hearing from you.
Pamela Loomis * VSM MEMBER * on January 31, 2018 @7:43 pm PST
Is there a listing of cataloguers of different composers? For example K usually indicates Mozart. I know of a couple others, Bach and Vivaldi
Thank you. Pamela
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Fabrizio Ferrari - moderator and CEO, on February 1, 2018 @11:48 am PST
Dear Pamela, thank you for your inquiry.

Most composers' catalogues use the simple "Op." (opus) system, and besides the ones you mentioned, a few others use "custom" systems (Schubert uses a D. catalog, etc).

This webpage could help in your research:

http://electricka.com/etaf/muses/music/classical_music/composer_catalog_systems/composer_catalog_systems_popups/about_these_catalog_systems.htm

Please, let me know if you have any further questions or need any more help.

Thank you again.