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What is PDF file format?
PDF file (Portable Document Format) is a high quality graphic format created by Adobe Systems in order to have a single standard graphic file for all operating systems (WindowsTM, MacintoshTM, UnixTM and others).
Last Updated: August 3, 2015 @ 2:02 pm PST
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Public Questions or Comments
Questions or Comments:
DANITA * REGISTERED USER * on March 24, 2025 @10:01 pm PST
can't get music due to buffing
Carolyn * VSM MEMBER * on September 2, 2022 @5:25 pm PST
where's the music I just purchased?
Fabrizio Ferrari - moderator, on September 3, 2022 @9:19 am PST
Thank you Carolyn for your inquiry and recent purchase.
You should have downloaded or printed out your music right after your payment. We also sent you an email with a link to retrieve your music at any time.
You can also retrieve your purchased music from the Orders panel below:
https://www.virtualsheetmusic.com/cgi-bin/access/logs.php?tab=orders
I hope this helps!
Please, let me know if you have any further questions or concerns.
All the best,
You should have downloaded or printed out your music right after your payment. We also sent you an email with a link to retrieve your music at any time.
You can also retrieve your purchased music from the Orders panel below:
https://www.virtualsheetmusic.com/cgi-bin/access/logs.php?tab=orders
I hope this helps!
Please, let me know if you have any further questions or concerns.
All the best,
Sheila Dobbs on May 16, 2021 @6:27 pm PST
I purchased a pdf piece and I can't find it on my computer. Can you help me?
Fabrizio Ferrari - moderator, on May 17, 2021 @6:20 am PST
Hello Sheila and thank you for your recent purchase.
I am sorry about that. I'll be happy to help you. Could you please tell me what operating system you are using? Windows or MacOS? Once I know that information, I'll give you step-by-step instructions to retrieve your sheet music.
I look forward to hearing from you.
All the best,
I am sorry about that. I'll be happy to help you. Could you please tell me what operating system you are using? Windows or MacOS? Once I know that information, I'll give you step-by-step instructions to retrieve your sheet music.
I look forward to hearing from you.
All the best,
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