Get Help and Support
How do you download as a Member?
First you need to join as a Member. Then, downloading as a Member is easier than ever! Just follow the links named "Enjoy it as a Member" you find on every webpage, enter your log-in data, and you'll start enjoying exclusive access to our archives. Learn More about the Membership and its exclusive benefits.
Last Updated: August 3, 2015 @ 2:02 pm PST
IMPORTANT: If you wish to have a private conversation, please contact us by email. Thank you!
Public Questions or Comments
Questions or Comments:
judith e dehart * VSM MEMBER * on June 5, 2023 @9:21 am PST
I have not received email instructions. Why?
Fabrizio Ferrari - moderator, on June 5, 2023 @10:10 am PST
Hello again Judith, I just replied to your inquiry below.
Please, let me know if you still have trouble with your Membership.
You should already be logged in as a Member; otherwise, just log in with your email and password from the page below:
https://www.virtualsheetmusic.com/login/
And please, let me know if you need any further help.
All the best,
Please, let me know if you still have trouble with your Membership.
You should already be logged in as a Member; otherwise, just log in with your email and password from the page below:
https://www.virtualsheetmusic.com/login/
And please, let me know if you need any further help.
All the best,
judith e dehart * VSM MEMBER * on June 5, 2023 @9:20 am PST
I have not received an email regarding my membership confirmation. I have paid via my Visa charge. Why haven't I received email confirmation?
Fabrizio Ferrari - moderator, on June 5, 2023 @10:08 am PST
Dear Judith, thank you for your recent Membership and your inquiry.
I am sorry about that; I see we sent you several emails. Maybe they went into your spam folder? Or were they delayed to your mailbox for some reason? Please, let me know if that may be the case.
In case you still haven't received them, I'll be happy to help you here.
I look forward to hearing from you.
All the best,
I am sorry about that; I see we sent you several emails. Maybe they went into your spam folder? Or were they delayed to your mailbox for some reason? Please, let me know if that may be the case.
In case you still haven't received them, I'll be happy to help you here.
I look forward to hearing from you.
All the best,
Angela * VSM MEMBER * on May 29, 2022 @11:07 pm PST
I paid for membership and ordered my sheet music but didnt set up an account first. Now I cant login because I don't have a password.
Fabrizio Ferrari - moderator, on May 30, 2022 @9:16 am PST
Dear Angela, thank you for your inquiry and recent Membership.
I am sorry about what you are reporting. When you joined we actually set up a random password for you, and we sent you instructions via email on how to reset and define your own password. Did you receive such instructions? Please, let me know, otherwise, I'll send them again.
I look forward to hearing from you.
Thank you again!
All the best,
I am sorry about what you are reporting. When you joined we actually set up a random password for you, and we sent you instructions via email on how to reset and define your own password. Did you receive such instructions? Please, let me know, otherwise, I'll send them again.
I look forward to hearing from you.
Thank you again!
All the best,
Display more comments... (2 more)
Stay Updated & Receive the free "Music Principles" ebook!
