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Public Questions or Comments
Questions or Comments:
Nathan Berghoff * VSM MEMBER * on January 7, 2025 @10:20 am PST
Please cancel my subscription and refund my account - I was charged without my knowledge yesterday for a whole year
Roel de Vries * REGISTERED USER * on December 15, 2024 @1:48 am PST
Please cancel my subscription and provide a full refund. I'm not satisfied with the quality nor that I still have to pay for most music. I'm still within the first 7 days after purchase and living in the EU. Thanks, Best, Roel
Fabrizio Ferrari - moderator, on December 15, 2024 @9:33 am PST
Not a problem Roel, we have refunded your paid fee and closed your Membership.
I'd suggest that anyone read the terms of our membership before applying to avoid surprises; it is very clear what it offers and what it doesn't. What it takes is just reading it before signing up:
https://www.virtualsheetmusic.com/unlimited.html
All the best,
I'd suggest that anyone read the terms of our membership before applying to avoid surprises; it is very clear what it offers and what it doesn't. What it takes is just reading it before signing up:
https://www.virtualsheetmusic.com/unlimited.html
All the best,
Hilde Rognehaug * REGISTERED USER * on December 12, 2024 @7:54 am PST
I would like to cancel my membership. I never agreed t be a member for a whole year!! There is no information here about this..
Fabrizio Ferrari - moderator, on December 12, 2024 @7:57 am PST
I am sorry about that Hilde, but I have a hard time understanding how you could have missed that the Membership was for a whole year since we advertise that everywhere because it is such a bargain:
https://www.virtualsheetmusic.com/unlimited.html
In any case, I am going to close your Membership and refund the difference you have paid for your Membership combo offer of $8.02.
Please let me know if you have any further questions or concerns.
All the best,
https://www.virtualsheetmusic.com/unlimited.html
In any case, I am going to close your Membership and refund the difference you have paid for your Membership combo offer of $8.02.
Please let me know if you have any further questions or concerns.
All the best,
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