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Membership expiration and Renewal: How does it work? Is it automatic?
Q: after one year of membership, do you automatically renew my membership and charge me? If I want to cancel, how do i do so?
A: The renewal is not automatic, you will be free to renew or not. One week before your Membership expiration you will receive an invitation to renew: follow those instructions to renew your Membership or just ignore the invitation to let your Membership expire.
Last Updated: August 3, 2015 @ 2:02 pm PST
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Public Questions or Comments
Questions or Comments:
Isabel * VSM MEMBER * on July 17, 2024 @12:34 pm PST
I do n ot want to renew my membership.
Fabrizio Ferrari - moderator, on July 18, 2024 @12:31 pm PST
We are sorry to hear you are not interested in renewing your membership. I hope you didn't have any problems here on VSM.
In any case, your Membership renewal is not automatic. Once your membership expires, you'll receive an invitation to renew it. If you don't want to renew, just ignore the invitation and let the membership expire.
I hope this helps!
Please let me know if you have any further questions or concerns.
All the best,
In any case, your Membership renewal is not automatic. Once your membership expires, you'll receive an invitation to renew it. If you don't want to renew, just ignore the invitation and let the membership expire.
I hope this helps!
Please let me know if you have any further questions or concerns.
All the best,
Isabel * VSM MEMBER * on July 17, 2024 @12:33 pm PST
I will like to know when my membership expires.
Fabrizio Ferrari - moderator, on July 18, 2024 @12:30 pm PST
Dear Isabel, thank you for your inquiry.
You can check that from your control panel below:
https://www.virtualsheetmusic.com/panel/
You can also reach that by clicking the "Your Control Panel" link at the top-right of the site.
I hope this helps!
All the best,
You can check that from your control panel below:
https://www.virtualsheetmusic.com/panel/
You can also reach that by clicking the "Your Control Panel" link at the top-right of the site.
I hope this helps!
All the best,
Sunny Zahadat * REGISTERED USER * on February 5, 2024 @7:54 am PST
Hello, how do I cancel my membership? Thanks!
Fabrizio Ferrari - moderator, on February 5, 2024 @7:56 am PST
Hello Sunny and thank you for your inquiry.
You can request to cancel your membership by contacting our customer support from the page:
https://www.virtualsheetmusic.com/EMail.html
They'll be happy to help with that.
May I ask you why you want to close your Membership? Did you have any issues with it? Any feedback is very welcome.
All the best,
You can request to cancel your membership by contacting our customer support from the page:
https://www.virtualsheetmusic.com/EMail.html
They'll be happy to help with that.
May I ask you why you want to close your Membership? Did you have any issues with it? Any feedback is very welcome.
All the best,
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