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Questions or Comments:

Gpet on June 19, 2018 @11:28 am PST
Thanks FF, I believe you tell me to purchase the music first, then you transpose it (if it’s transpoable) then you print. Ok is that correct
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Fabrizio Ferrari - moderator and CEO, on June 19, 2018 @11:44 am PST
Yes, even though the same should apply to the preview as well.

Thank you!
Gpet on June 19, 2018 @9:21 am PST
I transposed the song to a different key. how do i print a song in a different key if My carts still shows the original song key if I click on it. Will it print the key I transposed??
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Fabrizio Ferrari - moderator and CEO, on June 19, 2018 @9:27 am PST
Thank you for your question Gpet. That depends by the kind of music you are trying to print, if it is either a VSM or an Hal Leonard edition. Could you please tell me the title of the piece you are trying to transpose and print?
Gpet on June 19, 2018 @10:18 am PST
Never be the same: f major
Here without you: f major
Great thank you for resonnding. I never got music from this site before
Fabrizio Ferrari - moderator and CEO, on June 19, 2018 @11:06 am PST
Thank you Gpet and welcome on VSM then!

Ok, I see those are Hal Leonard items. Here is how works with those titles:

1. If they are interactive titles, you should be able to transpose them as you like by clicking the transposition button inside the top toolbar (at the top of the displayed music). If you see no toolbar, that means the music isn't transposable.

2. If they are interactive and you could transpose them, you can print out the transposed version by clicking the Print button (with the printer icon) at the far right of the same toolbar.

3. The viewer will ask you to save a PDF file on your computer. Save the file and open it. Once you have opened that PDF file, you can print it out.

Please, let me know if the above procedure works for you or if you encounter any issues.

All the best,
Fabrizio
Anouk on June 11, 2018 @3:14 pm PST
Hai Fabrizio, i purchased it on may 18th. It concerns the Borodin Quartet nr1 in A major. Thank you.
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Fabrizio Ferrari - moderator and CEO, on June 12, 2018 @10:06 am PST
Thanks Anouk. I am going to send you an email with instructions to retrieve your music correctly. You are probably looking at that item's page without authorizing your purchase first.

We'll be in touch via email soon.

Thanks
Gpet on June 19, 2018 @10:27 am PST
Also maybe B flat
Anouk on June 11, 2018 @12:31 pm PST
When i open the file i can only read two pages. The rest has the text Preview on it.
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Fabrizio Ferrari - moderator and CEO, on June 11, 2018 @3:00 pm PST
Hi Anouk and thank you for your inquiry.

Could you please tell me the title of the music giving you this problem and let me know if that's an item you have purchased?

I look forward to hearing from you.

Thank you.
Gpet on June 19, 2018 @10:29 am PST
Yes correct. I’m looking at my cart and clicking the song again to see my cord choice and it reverts back to the original key. So I did not go to pay and print yet
Fabrizio Ferrari - moderator and CEO, on June 19, 2018 @11:09 am PST
Gpet, I guess this posting of yours was still referring to the transposition issue above... well, to answer your question here, if you refresh the item's page, the transposition will always be reset. I am sorry about that, but at the moment there is no way to store your previously set transposition, if you refresh the page that'll be lost.
Donna f dassow on August 29, 2017 @3:05 pm PST
My. Computer cannot get in contact with your co. Cannot receive any music
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Fabrizio Ferrari - moderator and CEO, on August 29, 2017 @4:38 pm PST
I am sorry about that Donna. If you like, I can help on these pages even though for your own privacy would be better to correspond via email. Do you have problems with receiving and sending emails? Please, tell me more about your issues so I can help you.

Thank you.
Rita Feduniw * VSM MEMBER * on November 24, 2017 @7:51 am PST
Can you not transpose the music in your own key and why do I have to pay xtra money for some music. I thought if you bought a membership you could download all your music.
Fabrizio Ferrari - moderator and CEO, on November 24, 2017 @9:37 am PST
Hi Rita and thank you for your inquiries.

About the transposition, you can do that for all the music which includes "interactive sheet music." Unfortunately not all music includes that feature. Most of the VSM repertoire includes that as well as Hal Leonard's. Alfred offering or Schott offering don't include that feature.

As for the Membership itself, it allows you to access for free the complete VSM repertoire, and access the rest of the repertoire (Hal Leonard's, Alfred's and Schott's) with incredible discounts you can't find elsewhere.

To learn more about the Membership, its benefits and wha'ts included, please, read the page below:

https://www.virtualsheetmusic.com/unlimitedNew2HLDET.html


Please, note that the page above is linked to our main Membership page offering, so I am surprised you have missed it, and I am sorry about that.

Let me know if you have any further questions.

Thank you.